Searches routing profiles in an Connect Customer instance, with optional filtering¶

Description¶

Searches routing profiles in an Connect Customer instance, with optional filtering.

search_routing_profiles does not populate LastModifiedRegion, LastModifiedTime, MediaConcurrencies.CrossChannelBehavior, and AgentAvailabilityTimer in its response, but describe_routing_profile does.

Usage¶

connect_search_routing_profiles(InstanceId, NextToken, MaxResults,
  SearchFilter, SearchCriteria)

Arguments¶

InstanceId

[required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
NextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
MaxResults

The maximum number of results to return per page.
SearchFilter

Filters to be applied to search results.
SearchCriteria

The search criteria to be used to return routing profiles.

The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

Value¶

A list with the following syntax:

list(
  RoutingProfiles = list(
    list(
      InstanceId = "string",
      Name = "string",
      RoutingProfileArn = "string",
      RoutingProfileId = "string",
      Description = "string",
      MediaConcurrencies = list(
        list(
          Channel = "VOICE"|"CHAT"|"TASK"|"EMAIL",
          Concurrency = 123,
          CrossChannelBehavior = list(
            BehaviorType = "ROUTE_CURRENT_CHANNEL_ONLY"|"ROUTE_ANY_CHANNEL"
          ),
          WorkloadTypeConcurrencies = list(
            list(
              WorkloadType = "string",
              Concurrency = 123,
              CrossChannelWorkloadBehavior = list(
                ChannelWorkloadBehaviorType = "ROUTE_CURRENT_CHANNEL_CURRENT_WORKLOADTYPE_ONLY"|"ROUTE_CURRENT_CHANNEL_ANY_WORKLOADTYPE_ONLY"|"ROUTE_ANY_CHANNEL_ANY_WORKLOAD_TYPE"
              )
            )
          )
        )
      ),
      DefaultOutboundQueueId = "string",
      Tags = list(
        "string"
      ),
      NumberOfAssociatedQueues = 123,
      NumberOfAssociatedManualAssignmentQueues = 123,
      NumberOfAssociatedUsers = 123,
      AgentAvailabilityTimer = "TIME_SINCE_LAST_ACTIVITY"|"TIME_SINCE_LAST_INBOUND",
      LastModifiedTime = as.POSIXct(
        "2015-01-01"
      ),
      LastModifiedRegion = "string",
      IsDefault = TRUE|FALSE,
      AssociatedQueueIds = list(
        "string"
      ),
      AssociatedManualAssignmentQueueIds = list(
        "string"
      )
    )
  ),
  NextToken = "string",
  ApproximateTotalCount = 123
)

Request syntax¶

svc$search_routing_profiles(
  InstanceId = "string",
  NextToken = "string",
  MaxResults = 123,
  SearchFilter = list(
    TagFilter = list(
      OrConditions = list(
        list(
          list(
            TagKey = "string",
            TagValue = "string"
          )
        )
      ),
      AndConditions = list(
        list(
          TagKey = "string",
          TagValue = "string"
        )
      ),
      TagCondition = list(
        TagKey = "string",
        TagValue = "string"
      )
    )
  ),
  SearchCriteria = list(
    OrConditions = list(
      list()
    ),
    AndConditions = list(
      list()
    ),
    StringCondition = list(
      FieldName = "string",
      Value = "string",
      ComparisonType = "STARTS_WITH"|"CONTAINS"|"EXACT"
    )
  )
)