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Associates a set of queues with a routing profile

Description

Associates a set of queues with a routing profile.

Usage

connect_associate_routing_profile_queues(InstanceId, RoutingProfileId,
  QueueConfigs, ManualAssignmentQueueConfigs)

Arguments

  • InstanceId

    [required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

  • RoutingProfileId

    [required] The identifier of the routing profile.

  • QueueConfigs

    The queues to associate with this routing profile.

  • ManualAssignmentQueueConfigs

    The manual assignment queues to associate with this routing profile.

    For voice contacts, manual assignment supports only agent-first callback contacts. Chat, email, and task contacts are fully supported.

Value

An empty list.

Request syntax

svc$associate_routing_profile_queues(
  InstanceId = "string",
  RoutingProfileId = "string",
  QueueConfigs = list(
    list(
      QueueReference = list(
        QueueId = "string",
        Channel = "VOICE"|"CHAT"|"TASK"|"EMAIL"
      ),
      Priority = 123,
      Delay = 123
    )
  ),
  ManualAssignmentQueueConfigs = list(
    list(
      QueueReference = list(
        QueueId = "string",
        Channel = "VOICE"|"CHAT"|"TASK"|"EMAIL"
      )
    )
  )
)