Provides information about contact tree, a list of associated contacts with a unique identifier¶
Description¶
Provides information about contact tree, a list of associated contacts with a unique identifier.
Usage¶
Arguments¶
-
InstanceId[required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
-
ContactId[required] The identifier of the contact in this instance of Connect Customer.
-
MaxResultsThe maximum number of results to return per page.
-
NextTokenThe token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
Value¶
A list with the following syntax:
list(
ContactSummaryList = list(
list(
ContactId = "string",
ContactArn = "string",
InitiationTimestamp = as.POSIXct(
"2015-01-01"
),
DisconnectTimestamp = as.POSIXct(
"2015-01-01"
),
InitialContactId = "string",
PreviousContactId = "string",
RelatedContactId = "string",
InitiationMethod = "INBOUND"|"OUTBOUND"|"TRANSFER"|"QUEUE_TRANSFER"|"CALLBACK"|"API"|"DISCONNECT"|"MONITOR"|"EXTERNAL_OUTBOUND"|"WEBRTC_API"|"AGENT_REPLY"|"FLOW",
Channel = "VOICE"|"CHAT"|"TASK"|"EMAIL"
)
),
NextToken = "string"
)