Skip to content

Changes the current status of a user or agent in Connect Customer

Description

Changes the current status of a user or agent in Connect Customer. If the agent is currently handling a contact, this sets the agent's next status.

For more information, see Agent status and Set your next status in the Connect Customer Administrator Guide.

Usage

connect_put_user_status(UserId, InstanceId, AgentStatusId)

Arguments

  • UserId

    [required] The identifier of the user.

  • InstanceId

    [required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

  • AgentStatusId

    [required] The identifier of the agent status.

Value

An empty list.

Request syntax

svc$put_user_status(
  UserId = "string",
  InstanceId = "string",
  AgentStatusId = "string"
)