Provides a list of analysis segments for a real-time analysis session for voice¶

Description¶

Provides a list of analysis segments for a real-time analysis session for voice.

Voice data is retained for 24 hours. You must invoke this API during that time.

Usage¶

connectcontactlens_list_realtime_contact_analysis_segments(InstanceId,
  ContactId, MaxResults, NextToken)

Arguments¶

InstanceId

[required] The identifier of the Amazon Connect instance.
ContactId

[required] The identifier of the contact.
MaxResults

The maximum number of results to return per page.
NextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

Value¶

A list with the following syntax:

list(
  Segments = list(
    list(
      Transcript = list(
        Id = "string",
        ParticipantId = "string",
        ParticipantRole = "string",
        Content = "string",
        BeginOffsetMillis = 123,
        EndOffsetMillis = 123,
        Sentiment = "POSITIVE"|"NEUTRAL"|"NEGATIVE",
        IssuesDetected = list(
          list(
            CharacterOffsets = list(
              BeginOffsetChar = 123,
              EndOffsetChar = 123
            )
          )
        )
      ),
      Categories = list(
        MatchedCategories = list(
          "string"
        ),
        MatchedDetails = list(
          list(
            PointsOfInterest = list(
              list(
                BeginOffsetMillis = 123,
                EndOffsetMillis = 123
              )
            )
          )
        )
      ),
      PostContactSummary = list(
        Content = "string",
        Status = "FAILED"|"COMPLETED",
        FailureCode = "QUOTA_EXCEEDED"|"INSUFFICIENT_CONVERSATION_CONTENT"|"FAILED_SAFETY_GUIDELINES"|"INVALID_ANALYSIS_CONFIGURATION"|"INTERNAL_ERROR"
      ),
      ExtractedInformation = list(
        ExtractionDefinitionId = "string",
        ExtractionDefinitionName = "string",
        ExtractionDefinitionDisplayLabel = "string",
        ExtractedValues = list(
          list(
            Content = "string",
            PointsOfInterest = list(
              list(
                BeginOffsetMillis = 123,
                EndOffsetMillis = 123
              )
            )
          )
        ),
        FailureCode = "QUOTA_EXCEEDED"|"INSUFFICIENT_CONVERSATION_CONTENT"|"FAILED_SAFETY_GUIDELINES"|"INTERNAL_ERROR"|"MAX_PACKAGE_FEATURE_ONLY"
      )
    )
  ),
  NextToken = "string"
)

Request syntax¶

svc$list_realtime_contact_analysis_segments(
  InstanceId = "string",
  ContactId = "string",
  MaxResults = 123,
  NextToken = "string"
)