Searches for related items that are associated with a case¶

Description¶

Searches for related items that are associated with a case.

If no filters are provided, this returns all related items associated with a case.

Usage¶

connectcases_search_related_items(domainId, caseId, maxResults,
  nextToken, filters)

Arguments¶

domainId

[required] The unique identifier of the Cases domain.
caseId

[required] A unique identifier of the case.
maxResults

The maximum number of results to return per page.
nextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
filters

The list of types of related items and their parameters to use for filtering.

Value¶

A list with the following syntax:

list(
  nextToken = "string",
  relatedItems = list(
    list(
      relatedItemId = "string",
      type = "Contact"|"Comment"|"File"|"Sla"|"ConnectCase"|"Custom",
      associationTime = as.POSIXct(
        "2015-01-01"
      ),
      content = list(
        contact = list(
          contactArn = "string",
          channel = "string",
          connectedToSystemTime = as.POSIXct(
            "2015-01-01"
          )
        ),
        comment = list(
          body = "string",
          contentType = "Text/Plain"
        ),
        file = list(
          fileArn = "string"
        ),
        sla = list(
          slaConfiguration = list(
            name = "string",
            type = "CaseField",
            status = "Active"|"Overdue"|"Met"|"NotMet",
            fieldId = "string",
            targetFieldValues = list(
              list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            ),
            targetTime = as.POSIXct(
              "2015-01-01"
            ),
            completionTime = as.POSIXct(
              "2015-01-01"
            )
          )
        ),
        connectCase = list(
          caseId = "string"
        ),
        custom = list(
          fields = list(
            list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            )
          )
        )
      ),
      tags = list(
        "string"
      ),
      performedBy = list(
        userArn = "string",
        customEntity = "string"
      )
    )
  )
)

Request syntax¶

svc$search_related_items(
  domainId = "string",
  caseId = "string",
  maxResults = 123,
  nextToken = "string",
  filters = list(
    list(
      contact = list(
        channel = list(
          "string"
        ),
        contactArn = "string"
      ),
      comment = list(),
      file = list(
        fileArn = "string"
      ),
      sla = list(
        name = "string",
        status = "Active"|"Overdue"|"Met"|"NotMet"
      ),
      connectCase = list(
        caseId = "string"
      ),
      custom = list(
        fields = list(
          field = list(
            equalTo = list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            ),
            contains = list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            ),
            greaterThan = list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            ),
            greaterThanOrEqualTo = list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            ),
            lessThan = list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            ),
            lessThanOrEqualTo = list(
              id = "string",
              value = list(
                stringValue = "string",
                doubleValue = 123.0,
                booleanValue = TRUE|FALSE,
                emptyValue = list(),
                userArnValue = "string"
              )
            )
          ),
          not = list(),
          andAll = list(
            list()
          ),
          orAll = list(
            list()
          )
        )
      )
    )
  )
)